Proposal – This study aims to assess the influence of best management
practices in information quality performance in projects of Information
Technology (IT) in restrictions conditions. The study was based on the brazilian
experience.
Methodology – The survey is backed by a conceptual model, composed of
independent variables, moderating variables and dependent variables, which
are the best project management practices, criteria for evaluating the quality of
information and performance of information quality. To check the conceptual
model, at first moment, the search was made in light of the literature. This
phase is structured in three stages: 1 - Fundamentals of management of IT
projects; 2 - Survey of best practices in project management; 3 - Identification of
criteria for evaluating the quality of information and perspectives of information
quality performance. In a second step, it was carried out by the group of the
best project management practices identified in stage 2, using the statistical
method of cluster analysis. Then, a consultation was held with experts to
confirm the variables of the conceptual model, as well as presenting the main
effects (influences) of best practices in information quality performance,
conditioned to moderating variables, namely the criteria for assessing the
quality of information. They were selected through technical and scientific
criteria, experts with knowledge and experience of the investigated object.
Thus, initially they were selected 303 experts with diverse backgrounds
Knowledge Areas (Information Technology, Information Systems, Quality of
Information, Administration), among others, but these, focusing on Information
Technology. The study was based on the brazilian experience in IT projects.
Data were collected through a questionnaire of scalar type (Likert) from 1 (lowest intensity) to 5 (highest intensity), with some open questions. And to
reduce the subjectivity of the results achieved were applied statistical methods
such as the Duncan test, to compare the means, and the Spearman correlation
for analysis the influence investigated.
Search limitations – The study is aimed at the brazilian experience, therefore,
it is recommended applications of the study in other countries.
Originality / value – This study stems from a gap in the theoretical clippings
about influence best practice in information quality performance in IT projects,
particularly in restrictions conditions.
Implications for practice management – It is expected that this study will
support managers in their decision-making processes in IT projects in dynamic
and contingent contexts. It is believed that this represents an increase of value
to business ventures.
|
