With the advancement of technologies, the market increasingly drives competitiveness, where new performance standards are imposed, generating a series of challenges for companies, such as the need for paradigm shifts in relation to many things, but mainly productive process control. The rapid absorption of external elements, new projects, rotating teams, demand fluctuation and other variables, makes companies to create and innovate mechanisms to adapt themselves and apply quick respond to the findings and issues. The survival key for any production process is low cost and high quality. To meet this expectation, online controls are implemented to block manufacturing issues that can go out of control if not detected on time. The Lean Manufacturing strategy has helped in thisbattle, however, some of the proposed tools, such as production control methods based on self-control by the operators themselves, in general employing management boards in sight at the workstations, are often not enough to ensure the accuracy of information to identify the root causes of problems in companies where the practice of continuous improvement by problem identification, analysis and solution is not as strong. This work proposes a method of implementing real-time production performance monitoring within the Lean Manufacturing strategy that, with the creation of a Help Chain, that when effectively triggered by an online system, drives the rapid solution of problems. Real-time monitoring of production performance creates favorable conditions for verifying the effectiveness of any improvement implemented and for permanently monitoring the results. The case study of the implementation of the proposed method of monitoring the real-time performance of manufacturing of a company in the electronics industry will be reported.
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