Análise do sistema de gestão da qualidade em laboratórios de ensaio e calibração: o caso do centro de tecnologia da Eletronorte
This work is to analyze the management system deployed at the Center for Technology Eletrobras Eletronorte - OCT based on the ABNT NBR ISO/IEC 17025 - and to reach that goal was accomplished an analysis to identify the main critical points for maintaining the Quality Management System – QMS. The...
| Autor principal: | CONCEIÇÃO, Fernando Wilson Sousa |
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| Grau: | Dissertação |
| Idioma: | por |
| Publicado em: |
Universidade Federal do Pará
2015
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| Assuntos: | |
| Acesso em linha: |
http://repositorio.ufpa.br/jspui/handle/2011/6277 |
| Resumo: |
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This work is to analyze the management system deployed at the Center for
Technology Eletrobras Eletronorte - OCT based on the ABNT NBR ISO/IEC 17025 -
and to reach that goal was accomplished an analysis to identify the main critical
points for maintaining the Quality Management System – QMS.
The evolvement in the use of management systems in general has increased the
demand to ensure that laboratories which are part of a larger organization or offer
other services may operate in accordance with a management system that complies
with the standard ABNT NBR ISO 9001.
In order to lead and operate a successful organization it is necessary to conduce and
control it in a transparent and systematic manner. Success can result from
implementing and maintaining a management system designed to continuously
improved performance, taking into account both the needs of all interested parties.
Laboratories accredited guarantee aspects regarding the reliability and confidentiality
of the results besides the traceability of standards used in the tests and calibrations. |