The absence of urban planning and management is the factor that most contributes to driving
municipalities to a precarious stage of their infrastructure. The management of the
maintenance of the urban pavements is important for a good management of the public
services offered by a municipal body, being a great challenge to its managers. The
development of an internal management system better incorporates the needs of the agency
responsible for interventions in the road network, besides, it aims to generate economy and
improve the quality of the services provided. The urban road network is one of the main
components of the municipal infrastructure system, and yet the concern of public managers
with the systematization of procedures for the management of this road system is small. In
view of the above, this research has the objective of proposing the implementation of an
Urban Pavement Management System to a public Road Works Department. As a research
strategy, the case study was adopted, since a field research was carried out by means of the
application of a structured questionnaire, analyzing in depth the research focus. In addition to
the bibliographic review stage, the study comprised the execution of three phases, the first one
referring to the presentation of the idea (motivation) and the initial diagnosis of the focus of
the research, the second phase corresponded to the software development stage ie the
elaboration Of the Urban Pavement Management System - SGPU and the third phase
corresponded to the implementation and use of the developed system. The main results are:
the creation of a computational tool capable of generating an inventory of the municipal road
network, generating support reports for decision making considering the type of existing
pavement, type of last maintenance done on the road, Services per neighborhood of the
analyzed region, the condition of the subgrade and its drainage system, the type of roadway
covering and its Pavement Condition Index. These reports provide senior management with
the foundation needed to plan the short, medium and long term actions correctly, increasing
efficiency and assertiveness in meeting the demands. Finally, it was concluded that the
developed system met the general objective of the research, generating in a satisfactory way
the inventory of the routes of the analyzed region, aggregating information for management
decision-making in the organ, in addition, this research becomes important for the
environment For its innovative character in the analyzed region, consolidating itself as one of
the references regarding the management of maintenance of urban pavements in public
agencies.
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