Análise da qualidade em um restaurante regional: uma aplicação do modelo SERVQUAL
The quality of service in restaurants plays a fundamental role in customer satisfaction and the success of the establishment. This perception of quality can vary from client to client, making it a challenge to meet all expectations. In this context, a study was conducted to analyze the quality of se...
| Autor principal: | Silva, Ivana Priante da |
|---|---|
| Grau: | Artigo |
| Idioma: | por |
| Publicado em: |
Brasil
2024
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| Assuntos: | |
| Acesso em linha: |
http://riu.ufam.edu.br/handle/prefix/7997 |