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Dissertação
O trabalho no âmbito de uma universidade pública federal e seu reflexo no bem-estar dos técnicos-administrativos
This work aimed to analyze the perception of the administrative technicians public servants of a public federal university in relation to the levels of satisfaction and dissatisfaction in their work environment based on three intervenient factors: Satisfaction Regarding Hierarchical Relations (SR...
Autor principal: | Rezende, Rejane Cardoso |
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Grau: | Dissertação |
Idioma: | pt_BR |
Publicado em: |
Universidade Federal do Tocantins
2019
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Assuntos: | |
Acesso em linha: |
http://hdl.handle.net/11612/1089 |
Resumo: |
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This work aimed to analyze the perception of the administrative technicians public servants of
a public federal university in relation to the levels of satisfaction and dissatisfaction in their
work environment based on three intervenient factors: Satisfaction Regarding Hierarchical
Relations (SRH), Satisfaction regarding Physical Work Environment (SAFT) and Intrinsic
Satisfaction at Work (SIT). The hypothesis proposed was that the intrinsic factor promotes a
greater dissatisfaction degree on the administrative technicians of the university when faced
with the other factors. The results of the research refuted such proposal. The sample was
represented by 449 public servants allocated in a proportional distribution by Campus and
Rectory. Two instruments were applied for data gathering: one survey for sociodemographic
and professional data and other for evaluation of satisfaction at work, the S20/23, validated by
Câmara and Carlotto (2008). Correlations and associations were done among collected data to
identify factors that influence on satisfaction at work. The results show a moderate satisfaction
of the public servants regarding the satisfaction at work factors: Satisfaction regarding the
Physical Work Environment (general average 3,64); Intrinsic Satisfaction at Work (general
average 3,38) and Satisfaction regarding Hierarchical Relations (3,35). The diagnoses presented
by this research will be able to contribute to the construction of a Quality of Life at Work
Program at the institution. |