The objective of this research was to discuss the process of implantation and implementation
of specialized listening to child and adolescent victims or witnesses of violence in the state of
Tocantins, mapping and identifying the main challenges in this process. Our study is classified
as a field research. We adopted as a research instrument the application of questionnaires to
139 municipalities in the state of Tocantins, as well as conducting semi-structured interviews
with professionals (psychologists and social workers) from two municipalities who responded
to perform specialized listening. The data were critically analyzed in light of the guidelines
provided in the scientific literature and legislation that deal with the fundamental rights of
children and adolescents in effect and the care of children and adolescents victims of violence.
As a result, we found that in the state of Tocantins only 2 municipalities are carrying out
specialized listening. From our research, we found that the professionals who perform the
referred procedure recognize the violence and its effects, the reception, care and nonrevictimization of these children and adolescents and are involved with the improvements in
the service provided. However, it was still possible to observe a difficulty in differentiating
specialized listening for special testimony, which may compromise the purpose of carrying out
the specialized listening procedure. We understand that the implantation and implementation
of specialized listening has challenges, but that, however, the biggest challenge is structural,
political and economic, involving the strengthening of social policies and protection network.
As a way of reducing the challenges, some possibilities were presented: information, training
and financial investment for the implementation of specialized listening. We defend that
specialized listening is an important procedure to avoid revictimization and to guarantee
focused, humanized care that promotes acceptance and care for children and adolescents who
are victims of violence.
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