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Dissertação
Inovação incremental em processos: a experiência da Universidade Federal do Tocantins no uso/manejo do Sistema UFT DOCS
This study aimed to present an incremental innovation using an Application Programming Interface (API) in the access authorization process for the use of the UFT Docs platform, used by the Federal University of Tocantins to manage and provide institutional and academic documents to the community....
Autor principal: | Barros , Samuel Lima Gomes de |
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Grau: | Dissertação |
Idioma: | pt_BR |
Publicado em: |
Universidade Federal do Tocantins
2024
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Assuntos: | |
Acesso em linha: |
http://hdl.handle.net/11612/6903 |
Resumo: |
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This study aimed to present an incremental innovation using an Application
Programming Interface (API) in the access authorization process for the use of the
UFT Docs platform, used by the Federal University of Tocantins to manage and provide
institutional and academic documents to the community. Methodologically, to delimit
the theme, establish objectives and formulate a hypothesis, the work used exploratory
research combined with a bibliographic research for the theoretical basis. A digital field
research was carried out on 63 websites of federal higher education institutions, which
provided data for the qualitative and quantitative research of the work; finally, a case
study was carried out at UFT regarding the systems used to provide documents to the
public. The results showed that UFT is aligned in almost all the evaluated aspects with
the majority of the surveyed institutions, except for the way the access management
to the publication system is done, which in the Tocantins institution is the responsibility
of the Communication sector. In this sector, the process still occurs with requests sent
by email, which ends up generating unnecessary time gaps in relation to the
authorization process for using the tool, directly impacting the necessary speed for
certain documents, such as public notices. The study brought as a result the proposal
of an incremental change in the flowchart of the authorization to use the UFT Docs
tool, using an API fed with data from Siape (a government system that provides data
on public servants and can be accessed without human interference) instead of the
demands made by email to a sector other than the Information Technology sector. The
proposed change will have a significant impact on the speed of responses, the security
of systems directly fed with government data, the decentralization of authorizations for
access to the publication platform, and, in addition to this, the availability of PDF and
video manuals will help in the fixation of the necessary norms for the process, also
contributing to the documentary standard of UFT. |