The toy library is a legal right guaranteed to children through Law 11.104/05, though not yet fully implemented in the country. This study aimed to describe and analyze the conditions of services and facilities made available by toy library in Belém, Pará. Four hospitals with this service participated in the research. The research involved 10 technicians and 39 children and their caretakers. For the technicians, an interview script was used – the Escala Autoavaliativa de Índices de Qualidade (EAIQ), of the Likert type, composed of 27 closed items and three open ones. For the children and their caretakers, interview scripts were used. Observations were carried out and a photographical record was made. Data collection was initiated after signing the Term of Consent – the interviews and EAIQ were done individually. The data from the interviews were grouped into categories from the topics in the scripts and the topics in the scale according to the literature, both qualitatively analyzed. Among the main results are: a- All hospitals in the study were public ones; b- Regarding the conceptualization of the space, the response from technicians and caretakers was in accordance with the literature and law; c- There are few records regarding the deployment and operation of the spaces; d- The teams differed in terms of both number of members and qualification, and in half of them there is a lack of a systematic routine of meetings, yet they were positively evaluated by clients, e- It was found that three of them operated at least five days a week and that all of them offer free, targeted activities, f- In relation to the collection of toys, it differed in quantity, but the institutions had make-believe toys, building blocks and board games; g- It was found that the children showed little restriction to the games they would like to play in the hospital and they reported that the preferred place within this context is the one in which they can play. The study allowed us to sketch a profile of these toy libraries, verify aspects that favor the aims of these spaces and reflect on possible improvements.
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