Evaluates the Pergamum system used in UFPA Central Library as a resource for information retrieval for students of librarianship course of 2013 classes and 2014 in order to verify the level of satisfaction of these users regarding the retrieved information and the maintenance process and update the system. Performs data collection through questionnaires employed students about their opinions and suggestions regarding the Pergamum system as the services and products offered by the Central Library of the UFPA. The analysis has obtained data that shows that students do not have great difficulty accessing the system or use it both on campus and outside of it, and that, in most cases, the system operates normally without the need to be bound to register prior, failures are related to the retrieved information, which in many cases are not according to the research objectives, the students request more training for efficient use of the system, requesting also updating the indexed terms. Concludes by emphasizing the need to investigate more often the services and products offered by the institution, if they are in accordance with the needs of users and running the best way, therefore, the library as an institution that provides access and dissemination of information, It has a great role as a transforming and community developer that provides services and products.
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