With technological advancements in the healthcare sector, there is an increase in the complexity
of maintaining new equipment. Thus, it increases the difficulty in managing medical equipment
due to the need for increasingly skilled professionals to effectively carry out maintenance
services. This difficulty is felt by professionals in Clinical Engineering (CE) who are
responsible for the management and technical interventions: Preventive, Calibration, Electrical
Safety Testing, and Corrective measures of medical-hospital equipment. (EMHs). The hospital
institution must have financial sustainability for the operation of the business, and one way to
contribute to this financial planning is related to the clinical engineering department, where the
institution should consider the possibility of outsourcing its staff. This decision should be based
on some points related to the EC sector, such as the specialization of maintenance for certain
equipment, fluctuations in services, business expansion, and an increase in maintenance
demands. Furthermore, with the outsourcing relationship, there arises the need to formulate a
contract that addresses the actual needs of the institution regarding the management of the
EMHs. This outsourcing of EC services must be monitored, and there should be performance
indicators for that purpose. In light of the need to oversee these services, the role of the contract
inspector emerges. In the current reality of outsourcing relationships between clinical
engineering (CE) and healthcare establishments, the ideas previously presented are not always
known or put into practice. Thus, this work aims to describe the contracting and monitoring of
outsourced clinical engineering services in relation to the hospital institution.
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