The objective of this work is to analyze the complementary Health Plan of the
servers of the Regional Electoral Court of Tocantins, called TRESAÚDE-TO,
responsible for the medical and dental services available to its servers. That said,
the effectiveness of this self-management model in federal public agencies. In this
research, qualitative and quantitative techniques were used, since there are
explanatory and descriptive objectives, with preponderance of a systematic
interpretation of the new models of health care, within the scope of public bodies,
specifically those that integrate the Electoral Justice. After verifying and analyzing
the data, it was possible to identify as the main results the level of satisfaction of the
beneficiaries, whose sample consisted of 74 individuals, response from the
beneficiaries, being 43 males (58.5%) and 31 females (41 .5%), with a minimum
age of 21 years and over 61 years. The survey results demonstrated the satisfaction
of the beneficiaries, who also made important suggestions such as transparency in
budgetary matters, improvement in the availability of consultations, exams and
procedures; as well as information and discussions with beneficiaries on
management. It is concluded that there is a high level of user satisfaction. The
TRESAÚDE TO self-management model can be considered as efficient and
effective for a complementary health plan, which is still established as a pioneer in
Brazil, since it is a model used only by two Regional Electoral Courts in the country.
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