Introduction: Pharmaceutical Assistance deals with a set of actions aimed at promoting,
protecting, and recovering health; both individual and collective, with medicine as an
essential input and aiming at access and rational use. Objective: To establish a theoretical
model of governance, management by results and situational strategic planning for
Pharmaceutical Assistance in the municipality of Benevides, Standard Operating
Procedure of the Pharmaceutical Supply Center and Manual of Pharmaceutical Assistance
in the Municipality of Benevides. Method: It is an exploratory, crosssectional, and
descriptive study, carried out between 2021 and 2022, based on action research and
method triangulation. Data were collected through research in the database and the
application of structured forms. Results: It was observed that pharmaceutical assistance
is included within the main planning and management instruments of the Unified Health
System. There is no inventory control management system via the Horus system. Does
not fully comply with management, management and governance practices at the level of
Pharmaceutical Assistance Coordination, in particular in the field of technical
management of pharmaceutical assistance and clinical management of medication.
Conclusion: Pharmaceutical Assistance is institutionalized in the municipality of
Benevides, Pará, needing to improve the governance and management process, where
there are still gaps in aspects related to the technicalmanagerial and technicalassistance
fields.
Keywords: Governance. Health Management. Health Information. Pharmaceutical
Assistance. Medicines.
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