The family is inserted in an environment of inequality, being utopian to imagine that it
would not reflect the reality that surrounds it, that is, the society as a whole in which
conflicts are common. The main objective of the research is to reduce the burden of
jurisdiction, with the responsibility of peacemaker, through other specialties that focus
on caring, restoring the psychological balance of the parties in order to reduce the
damages that a litigation always causes, seeking to restore peace. The research is
justified by the possibility of expanding reflections of social interest, since all individuals,
families and society are benefited by the promotion of a culture of peace and the
resolution of conflicts in a humane way, with equity. The methodology adopted for this
was of the qualitative type with a phenomenological bias, which is a philosophical
reference, created by Edmund Husserl, (19th century), which gave scientificity, that is,
transformed philosophy into science and seek to be more appropriate to studies in
Social / Legal Sciences, since it is focused on the person as a centrality, in its essence,
in relationships with the environment, beliefs, spirituality, with a view to making
reconciliation more humanized, respecting man in his dignity, his values, the ultimate
scope of appeasement in family relationships. From this context the research problem
arises: How to work the techniques of mediation and conciliation in the resolution of
family conflicts, in order to contribute to soften the suffering of the parties involved in
litigation and to promote a culture of social peace? In relation to the technical
procedures, the research is bibliographical and documentary, also validated by the
empirical research with the application of questionnaires for data collection. From the
analysis and studies we have that mediation and conciliation, similar but different
institutes, should use alternative techniques and means for the parties involved in
litigation to resume a dialogue and seek a just solution to the dispute that is presented,
and especially peace be sought. Positive management should be sought in the form of
dealing with family conflicts, using a warm, exclusive environment, respectful listening,
knowledge of the limits imposed by law, human vocation and training to act as a
peacemaker, with inter / multi and transdisciplinary methodology to contribute to culture
of social peace.
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