The road transport of passengers is the most used in Brazil and the system is made up of roads
and road and urban embarkation and disembarkation points. Among all these, the bus
terminals are the ones that have a complex infrastructure and need more adequate equipment
to serve everyone without distinction. Considering that the public served in this space also
includes the population with some type of mobility limitation, the general objective of this
research was to evaluate the accessibility conditions of the environments at the Bus Terminal
of Palmas. This verification was based on the determinations of NBR 9050:2020. The items
evaluated in the terminal environments were parking, considering the space for people with
reduced mobility; the conditions of external circulation, considering the existence of ramps
and tactile warning floor; the conditions of internal circulation, considering the furniture,
equipment and toilets. The methodology consisted of the following steps: information
collection, accessibility evaluation form, interview with users with reduced mobility and
disabilities. As a conclusion of this work, some interventions were proposed according to the
requirements of NBR 9050:2020 and ANTT's Accessibility Booklet. The Accessibility Index
and the Relevance Degree were the references used to calculate and classify the level of
accessibility of the analyzed building. As a result of these calculations, it was possible to
verify that the Bus Terminal of Palmas partially meets the requirements of NBR 9050:2020.
The work also foresees that some interventions in the building environments must be carried
out to improve the accessibility conditions, as well as the adequacy of the size and
maintenance of the horizontal signage present in the special parking space, ramp reforms with
slope adjustments, floor installation directional and warning in the internal environments,
modification of the architectural layout of the sets of toilets.
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